Shipping policy

Shipping within Canada 

Same-day shipping
We provide same-day shipping for customers in the Greater Toronto Area (GTA) on orders of $75+.
1. Select "Local Delivery" at checkout.
2. Place orders by 11:00 AM (Monday to Friday, excluding weekends and holidays).
Delivery Window

Deliveries will occur between 4:00 PM and 10:00 PM on the same day.

Regular shipping

All orders are shipped within 1-3 business days. Delivery times vary based on the destination. We offer free shipping on orders of $75+.

Within Ontario: 

Shipping Type	Orders under $75 CAD	Orders $75+ CAD	Expected Delivery
Expedited	$5 CAD	FREE	3-7 business days
Express	$10 CAD	$5 CAD	1-3 business days

Note: The order total is before applicable taxes, after discounts are applied and DO NOT include gift card values. 

Once your order is placed, please allow 1-3 business days for fulfillment, packing, and shipment processing. Our Delivery Standard commences after the order leaves our facility. Please note that our delivery partners may necessitate an additional business day to process packages post-shipment, especially in remote delivery areas, which might exceed the standard delivery timeline. Please be mindful that seasonal fluctuations could affect postal services, potentially causing delays in delivery.

Please allow up to 24-48 hours for the tracking number to register within our carriers' systems once your order has been dispatched. If shipping to a P.O. Box, kindly ensure that the postal office accepts parcels, as Sunkidz cannot be held responsible for undeliverable orders returned to us.

Important Note:

Sunkidz is not responsible for any packages that are: 

• Damaged, lost, or stolen during delivery by the carrier
• Delayed because of inspection by the local customs office
• Refused by the local customs office
• Delayed during delivery carrier peak seasons (Holidays, etc.)
• Delayed or returned due to incorrect and/or incomplete addresses
• Delayed or returned because they were unclaimed by the recipient